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> Airbnb, Etsy, Uber: Expanding from One to Many Millions of Customers

商品編號: 9-519-087
出版日期: 2019/06/05
作者姓名:
Teixeira, Thales S.
商品類別: Marketing
商品規格: 24p

再版日期:
地域:
產業:
個案年度: 2011 -  2019

 


商品敘述:

By 2019, two-sided online platforms (or marketplaces) were among the highest-growing internet startups around. These marketplaces sought to match suppliers of assets for rent, physical products, or services with customers demanding them. Among the most notable two-sided platforms that quickly reached millions of customers were Airbnb, Etsy, and Uber. They offered short-term property rentals, handcrafted goods, and car rides, respectively. As two-sided markets grew past the 1 million customer mark, challenges of typical large businesses appeared. Among the challenges facing Airbnb, Etsy, and Uber were maintaining the fast pace of customer acquisition, reducing customer retention problems, and avoiding regulatory issues. How did these platforms balance their fast growth and massive size with so little time to adapt to ever mounting challenges? How did they adapt and change their customer acquisition tactics to grow from 1 million to many millions of customers so quickly? This is the third and final instalment of the Airbnb, Etsy, Uber trilogy.


涵蓋領域:

Sales cycles;Entrepreneurship;Business growth;Marketing


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